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                                                          Our Policies


Shipping and Delivery Policy:

At Femora Desire, we ship all orders via trusted and reliable partners like shiprocket.

Delivery Timeline:

Orders will delivered to your registered address in 10-12 Business days, depending on your location.

Note:

In spite of our efforts to ensure on-time delivery, occasional delays may occur due to factors beyond our control such as weather conditions, traffic disruptions, or courier-related issues. We appreciate your patience and understanding.

Shipping Charges:

Delivery fee of  Rs 70 is applicable across India.

How to Track your orders:

Once your order is dispatched, a tracking link will be shared to your registered mobile number .



 


                              Privacy Policy

At Femora Desire, your privacy is important to us. We are dedicated to safeguarding your personal information and ensuring transparency in how we use it. We may collect details such as your name, email address, and usage data to enhance our services, personalize your experience, and respond to your inquiries effectively.

Additionally, you have the right to access, update, or request deletion of your data at any time. If you do not wish to receive marketing communications from us, you can opt out as well.

If you have questions or concerns regarding your privacy, please feel free to contact us at ‪+91 9382703235

 

 

                               Refund Policy

Thank you for shopping with us! As a small business, each piece is made or packed with the utmost care. Please read our policy carefully before placing your order.

Order Cancellations:

We only accept cancellations within 24 hours after the order is placed . Please review your order details carefully before checking out.

Returns & Refunds:

We offer refunds only for items that are received in a damaged condition.

Refund amount will be available in  your account by 7 business days after the complain is reported.

To be eligible for a refund:


  1. You must provide a complete unboxing video from the moment the sealed package is opened, clearly showing the damage.
  2. The video must be unedited and continuous.
  3. The claim, along with the video proof, must be sent to us within 24 hours of delivery.

If the damage is verified, we will initiate a refund or offer a replacement based on your preference.

PLEASE NOTE:

  

WE NEVER ACCEPT CLAIM WITHOUT UNBOXING VIDEO PROOF




                        By placing an order with us, you agree to abide by these terms.


                    For any queries, feel free to reach out to our support team.